Council-approved · Enhanced DBS

Safeguarding every journey.

Parkway Connect partners with London Boroughs and schools to deliver secure, consistent, and compassionate home-to-school transport for students with Special Educational Needs.

Protocol

Three non-negotiable standards.

1

Vetting & compliance

100% of our drivers and Passenger Assistants hold an Enhanced DBS certificate and undergo rigorous identity and licensing checks before undertaking any school contract.

Strict onboarding protocol
2

SEND safeguarding

Our crews undergo mandatory Level 2 Safeguarding training, ensuring they are equipped to handle the specific needs and emotional wellbeing of SEND students.

Mandatory training modules
3

Consistency of care

Routine is critical for students with Special Educational Needs. We operate a strict "same driver, same route" policy wherever possible to build trust and minimise passenger anxiety.

Dedicated route assignment
Parkway Connect Operations
Operations

Active route management.

Local Authorities require transparency and immediate communication. Our London-based dispatch team monitors all school routes in real time via GPS telemetry.

  • Live vehicle tracking and proactive delay reporting.

  • Direct line of communication between schools, parents, and the control room.

  • Rapid replacement vehicle dispatch in the event of a breakdown.

Partnerships

Partner with Parkway Connect.

We welcome inquiries from Local Authority procurement teams, independent schools, and care homes across Greater London.

Email contracts department

[email protected]